---
title: 'Delete your QR4Events account'
url: 'https://qr4events.co.uk/delete-account'
markdown: 'https://qr4events.co.uk/delete-account.md'
date: '2026-11-09'
description: 'How to delete your QR4Events account and its data, on the website, in the iPhone or Android app, or by asking us.'
---

# Delete your QR4Events account

You can delete your QR4Events account yourself at any time, on the website or in the QR4Events app for iPhone or Android.

## Delete it yourself

1. [Sign in](https://qr4events.co.uk/login) at qr4events.co.uk, or open the QR4Events app.
2. Go to **Settings**.
3. Under **Delete your account**, type your account email and press **Delete my account**.

It happens straight away, and we email you to confirm.

## Can't sign in?

- [Reset your password](https://qr4events.co.uk/forgot-password), or use **Continue with Google** on the [sign-in page](https://qr4events.co.uk/login) if your account is linked to Google, and then follow the steps above, or
- email <hello@derhamproductions.com> **from the address you signed up with** and ask us to delete your account. We'll delete it within 30 days and email you when it's done.

## What's deleted, and what we keep

- **Deleted**: your account and sign-in details (including the link to your Google account), your codes and their destinations, scan statistics, logos you uploaded, shared stats links and your own short-link domain. A subscription is cancelled, so you aren't charged again.
- **Printed codes stop working.** People who scan them see a "not active" page.
- **Kept for 6 years**: invoices and credit notes, with the billing details on them, because UK tax and company law requires it. They're deleted after that.

Our [privacy policy](https://qr4events.co.uk/privacy) explains what we hold and for how long.

---

## Navigation

- Previous: [Talk to us](https://qr4events.co.uk/contact.md)
- Next: [Forgot password](https://qr4events.co.uk/forgot-password.md)