Delete your QR4Events account
You can delete your QR4Events account yourself at any time, on the website or in the QR4Events app for iPhone or Android.
Delete it yourself
- Sign in at qr4events.co.uk, or open the QR4Events app.
- Go to Settings.
- Under Delete your account, type your account email and press Delete my account.
It happens straight away, and we email you to confirm.
Can't sign in?
- Reset your password, or use Continue with Google on the sign-in page if your account is linked to Google, and then follow the steps above, or
- email hello@derhamproductions.com from the address you signed up with and ask us to delete your account. We'll delete it within 30 days and email you when it's done.
What's deleted, and what we keep
- Deleted: your account and sign-in details (including the link to your Google account), your codes and their destinations, scan statistics, logos you uploaded, shared stats links and your own short-link domain. A subscription is cancelled, so you aren't charged again.
- Printed codes stop working. People who scan them see a "not active" page.
- Kept for 6 years: invoices and credit notes, with the billing details on them, because UK tax and company law requires it. They're deleted after that.
Our privacy policy explains what we hold and for how long.